How Vertex Property Care collects, uses and protects your personal data.
Vertex Property Care is a property exterior cleaning service operating across Nottingham and the surrounding Nottinghamshire area. We provide gutter cleaning, driveway cleaning, pressure washing, patio cleaning, roof cleaning and blocked drain clearance.
References to "we", "us" or "our" in this policy refer to Vertex Property Care.
If you have any questions about this policy or how we handle your data, please contact us at hello@vertexcare.co.uk.
We only collect information that you provide to us directly. This may include:
We do not collect any sensitive personal data (such as financial information, health data, or government identifiers) and we do not use cookies or tracking technologies on this website.
We collect your personal data when you:
Our contact form is processed by Formspree (formspree.io), a third-party form handling service. Form submissions are transmitted securely to our email inbox. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
We use your personal data solely to:
We do not use your data for marketing purposes unless you have specifically asked to be kept informed. We do not sell, rent or share your personal data with third parties for their own marketing purposes.
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected. In practice:
After these periods, your data is securely deleted.
In order to fulfil your service request, we may need to pass your contact details (name, phone number, postcode and service type) to a vetted local trade partner who will carry out the work. We only share the minimum information necessary and only with contractors who are engaged to deliver the service you have requested.
We do not share your data with any other third parties.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
We take reasonable steps to protect your personal data from unauthorised access, loss or disclosure. Enquiry data received via our contact form is transmitted over an encrypted (HTTPS) connection and stored securely.
We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. We recommend checking this page periodically.